Data & Privacy

999nd Privacy Policy — How We Protect Your Data

Your privacy matters to us. This policy explains exactly what personal information 999nd collects, why we collect it, and how it is kept secure.

Last Updated: January 2026

Introduction

999nd ("we", "us", "our", "the Platform") is committed to protecting the personal information of all users who access and use the 999nd online casino and sports betting platform at https://999nd.club (the "Platform"). This Privacy Policy explains what data we collect from you, how we use that data, the circumstances under which we may share it, and the rights you hold in relation to your personal information.

This Privacy Policy applies to all visitors, registered players, and any other persons who interact with the 999nd Platform, regardless of the device or location from which they access it within Bangladesh. By using the Platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Platform immediately.

999nd handles all personal data in accordance with applicable data protection principles. We collect only the data that is necessary for the purposes described in this policy, retain it for no longer than required, and implement appropriate technical and organisational measures to keep it secure. We do not sell your personal data to third parties.

Your Privacy at a Glance

The six principles below summarise 999nd's approach to your privacy. Full details are in the sections that follow.

🔒
SSL Encryption
All data transmitted between your device and 999nd is protected by SSL encryption, the same standard used by international banks.
🙅
No Data Selling
999nd never sells your personal information to advertisers, data brokers, or any other third parties for commercial purposes.
📱
Mobile Data Protection
Whether you access 999nd on Android or iOS, all mobile sessions are encrypted and your payment details are never stored on your device.
✏️
Right to Correct
You may request correction of any inaccurate personal data held about you at any time by contacting 999nd support.
🗑️
Right to Delete
Subject to legal and regulatory retention obligations, you may request deletion of your personal data by closing your account and contacting support.
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Contact Us
For any privacy-related enquiry, contact 999nd support using the details on this site. We aim to respond within 3 business days.

1. Information We Collect

999nd collects personal information only where it is necessary to provide the Platform's services, comply with legal obligations, or improve the player experience. The categories of personal information we collect are as follows:

1.1 — Registration Data
When you create a 999nd account, we collect: your full name, date of birth, Bangladesh mobile phone number, and a username and password of your choosing. This information is required to create your account, verify your age (21+ requirement), and facilitate communications with you. You may also be asked to provide a copy of a government-issued identity document as part of our KYC verification process.
1.2 — Financial and Payment Data
To process deposits and withdrawals, we collect transaction records including the payment method used (bKash, Nagad, Rocket, Upay, or other supported methods), transaction amounts, and transaction timestamps. We do not store full payment credentials (e.g. bKash PINs or card numbers) on our servers — these are handled directly by the respective payment providers under their own security protocols.
1.3 — Gaming Activity Data
We automatically record your gaming activity on the Platform, including: games played, bet amounts, game results, session duration, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and to comply with anti-money laundering obligations. Gaming activity records are retained in accordance with our data retention schedule.
1.4 — Technical and Device Data
When you access the Platform, we automatically collect certain technical information, including: your IP address, device type (Android/iOS), browser type and version, operating system, screen resolution, and session timestamps. This data is used for platform security, fraud prevention, and to optimise the Platform's performance across different devices used by Bangladesh players.

2. How We Use Your Information

999nd uses the personal information collected from you for the following purposes. We process your data only where we have a lawful basis to do so — including performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating a safe and compliant platform:

2.1 — Account Management and Service Delivery
We use your registration data to create and manage your 999nd account, verify your identity and age, process deposits and withdrawals, and provide customer support. This processing is necessary for the performance of our contract with you. Without this data, we cannot provide the Platform's services.
2.2 — Legal Compliance and Fraud Prevention
We are legally required to verify the identity of our players (KYC), monitor transactions for suspicious activity (AML obligations), and maintain records of gaming activity. Your data is also used to detect and prevent fraud, bonus abuse, and other prohibited conduct on the Platform. We may share data with relevant authorities where required by law.
2.3 — Platform Improvement and Analytics
We use aggregated, anonymised technical data and gaming activity data to understand how players use the Platform and to improve performance, fix bugs, and develop new features. This analysis does not identify you personally — it operates on aggregated datasets. We may also use your gaming activity data to personalise your experience, such as surfacing games relevant to your playing preferences.
2.4 — Marketing Communications
With your consent, we may use your contact information to send you promotional communications about 999nd bonuses, seasonal promotions (such as BPL season or Eid offers), and platform updates. You may withdraw consent for marketing communications at any time by contacting 999nd support. Withdrawal of consent for marketing will not affect our ability to send you essential service-related communications (such as account and transaction notifications).

3. Sharing Your Information

999nd does not sell your personal data. We may share your data with third parties only in the limited circumstances described below. In all cases, we ensure that appropriate data protection safeguards are in place:

3.1 — Payment Processors
To process your deposits and withdrawals, 999nd shares the minimum necessary transaction information with our payment providers (bKash, Nagad, Rocket, Upay, and others). These providers receive only the data they need to complete your transaction and are bound by their own privacy and security obligations. 999nd does not share your full account profile or gaming history with payment providers.
3.2 — Game Software Providers
Our game software partners (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming) may receive anonymised session identifiers to facilitate game loading and RNG verification. These providers do not receive your personal registration data, payment details, or Bangladesh mobile number. All game provider integrations are governed by data processing agreements.
3.3 — Legal and Regulatory Authorities
Where required by applicable law or a lawful order from a competent authority, 999nd will disclose the minimum necessary personal data to the requesting authority. This includes cooperation with anti-money laundering investigations, fraud investigations, and other lawful law enforcement requests. We will, where legally permitted, notify you before making such a disclosure.

Aside from the categories above, 999nd does not transfer your personal data to any other third party without your explicit prior consent. We do not share your data with advertisers or data analytics companies for commercial profiling purposes.

4. Cookies and Tracking Technologies

999nd uses cookies and similar technologies to ensure the Platform functions correctly, to remember your preferences, and to collect aggregated usage statistics that help us improve performance. We do not use cookies to build personal advertising profiles or to track you across other websites.

4.1 — Essential Cookies
These cookies are strictly necessary for the Platform to function. They manage your login session, maintain your cart/wallet state during a gaming session, and enable security features such as CSRF protection. You cannot opt out of essential cookies while using the Platform, as disabling them would prevent the site from functioning correctly.
4.2 — Analytics Cookies
We use anonymised analytics data (collected via first-party analytics tools) to understand aggregate patterns in how players navigate the Platform — for example, which pages are most visited, average session duration, and which game categories are most popular among Bangladesh players. This data is aggregated and does not identify individual users.

You may manage your cookie preferences through your mobile browser's privacy settings. Please be aware that disabling analytics cookies will not affect your ability to use the Platform, but may mean that some features perform less optimally. 999nd does not use third-party advertising cookies or cross-site tracking technologies.

5. Data Security and Retention

999nd takes the security of your personal information seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, disclosure, alteration, and destruction:

5.1 — Security Measures
All data in transit between your device and 999nd servers is encrypted using SSL/TLS protocols. Account passwords are stored as salted cryptographic hashes — never in plain text. Our server infrastructure uses firewall protection, intrusion detection systems, and regular security patching. Access to personal data within our organisation is restricted to personnel who require it for their role, and is subject to access logging.
5.2 — Data Retention
999nd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. As a general guide: active account data is retained for the lifetime of the account; transaction records are retained for a minimum of 5 years in compliance with AML regulations; gaming activity logs are retained for a minimum of 3 years; marketing consent records are retained for the duration of the consent period plus 1 year. Upon account closure and expiry of all applicable retention periods, personal data is securely deleted or anonymised.

Despite our security measures, no data transmission over the internet or electronic storage system is completely secure. While we take every reasonable precaution to protect your personal information, 999nd cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users as soon as reasonably practicable.

6. Your Rights Over Your Personal Data

As a user of the 999nd Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact 999nd support using the contact details available on this site. We will respond to all verified requests within a reasonable timeframe:

6.1 — Right of Access
You have the right to request a copy of the personal data that 999nd holds about you. Upon receipt of a verified request, we will provide you with a summary of the personal data we hold, the purposes for which it is processed, and the categories of recipients to whom it has been disclosed. We aim to fulfil access requests within 30 days.
6.2 — Right of Rectification
If you believe that any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details (such as your mobile number), you may be able to update these directly through the Platform. For other categories of data, please contact support with details of the correction required and supporting evidence where applicable.
6.3 — Right of Erasure
Subject to our legal and regulatory data retention obligations (including AML record-keeping requirements), you may request deletion of your personal data. To exercise this right, close your 999nd account and submit a deletion request to support. We will securely delete or anonymise your personal data once all applicable mandatory retention periods have expired. Please note that we cannot delete data that we are legally required to retain.

7. Children and Minors

999nd is strictly an adult platform intended for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 — whether through a misrepresentation of age during registration or any other means — we will immediately suspend the relevant account, delete all associated personal data, and void any transactions or winnings associated with that account. If you are a parent or guardian and believe a minor has registered on 999nd, please contact our support team immediately using the contact details on this site.

8. Changes to This Privacy Policy

999nd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, the updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the changes.

For any questions about this Privacy Policy or about how 999nd handles your personal data, please contact our support team using the details available on this site. We are committed to addressing your privacy concerns promptly and transparently.

21+ Only. 999nd is strictly for players aged 21 and above. Please gamble responsibly.